Antaira Technologies Company Background
Antaira Technologies is a leading developer and manufacturer that provides high-quality industrial networking and communication product solutions. Since 2005, Antaira has offered a full spectrum of product lines that feature reliable Ethernet infrastructures, extended temperature tolerance, and rugged enclosure designs. Our product lines range from industrial Ethernet switches, industrial wireless devices, Ethernet media converters, and serial communication devices. Our vast professional experience allows us to deploy a wide array of products worldwide in mission-critical applications across various markets, such as, automation, transportation, security, oil & gas, power/utility, and medical. Antaira is ISO9001 certified.
All Antaira products are backed with a warranty of up to 5 years. We warrant products against defects in material and workmanship for up to 5 years from the date of purchase. This means that Antaira will happily repair or replace the defective products within warranty, provided the products were installed and used within specification. Antaira is committed and will stand behind all its products assuring customers will receive the most high quality and reliable products possible.
Customer Service and Tech Support
Antaira's dedicated and patient team takes pride in delivering high quality and prompt service to our customers. We go one step further when it comes to service by offering 12-hour support - Antaira routes all incoming calls to a live representative and has all inquiries, whether it be pre-sale, post-sale, or technical answered as quickly as possible. Antaira's Technical Support and RMA team have elite industry knowledge to ensure all issues are professionally and thoroughly resolved.
At Antaira, we strive to meet our customers' needs at any cost. Every sale is backed by our 45-Day Satisfaction Guarantee. If for any reason our customers are unsatisfied with their experience or their expectations were not met, Antaira will correct the problem within 45 days of the purchase date or give a full refund. Our friendly customer service representatives are available to help clarify any questions, comments or concerns regarding all transactions.
Antaira recognizes its environmental responsibility as a manufacturer and is dedicated to preserving the environment for future generations. We make it a priority to ensure that all our products are environmentally friendly. At Antaira, we not only make sure that our products are RoHS 2.0 compliant, but also all of our packing materials used to ship our products are compliant as well.